We are in the process of upgrading MobiLink from v11 to v16.
I have run into this issue now in 3 environments:
- initial v16 installation (resolved)
- migration to test environment (resolved)
- migration to production environment (not resolved)
I cannot get the Relay Server communicating with the Outbound Enabler. The sequence of start commands is as follows:
- Server1
- Start RS
- log entries look fine as it waits for RSOE
- Server2
- Start ML
- log entry looks fine as it waits for RSOE
- Server2
- Start RSOE
- connects successfully to backend server (ML)
- connects successfully to relay server (RS)
The after 2-3 minutes the following errors are encountered:
- from RSOE log
- OEE1052: The outbound enabler was unable to write a OE_DNCHANNEL_NOOP(PUNCTURE) packet to the Relay Server because of [MCL9: Unable to write 4133 bytes. Network Error: An established connection was aborted by the software in your machine. (winsock error code: 10053).]
- OEE1031: The Outbound Enabler access was denied by the Relay Server
- OEE1036: A network connection was closed by the Relay Server or an intermediary while the Outbound Enabler was reading from it
- these messages continue repeatedly
- from RS log
- RSE3003: Redundant outbound enabler connection for backend server 'servername' in backend farm 'farmname' was ignored
- RSE3005: Mismatched outbound enabler instance for backend server 'servername' in backend farm 'farmname'
- RSE3009: Communication error [SYS1229: An operation was attempted on a nonexistent nextwork connection...] error while writing to up channel of backend server 'servername' in backend farm 'farmname'
- these messages continue repeatedly
Does anyone have experience with this situation to help me resolve. Thanks in advance.